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[Search and book by yourself]Steps from domestic flight reservation search to check-in.

投稿日:2023.09.22 / 最終更新日:2025.07.07

This page explains the process for searching for and making payment for domestic flights using BORDER’s “Search and book by yourself” service.

New Request

First, click on New Request and select “Search and book by yourself“.

(*Chat request for arrangement: This is the traditional reservation method of requesting arrangements to an operator.)

Next, enter your business trip information on the “Order Your Trip” screen.

At that time, please select “Japan flights” under “What to reserve by yourself”.

After entering the required information, click “Request a business trip arrangements.”

Search Flights

When you click “Request a business trip arrangements”, a chat page will be generated, and a URL will be sent to you in the message field of the chat page where you can book a domestic flight on your own, so click on the URL.

Next, search for flight tickets.

Once you select your desired flight ticket, it will be reflected as below.

Check the date, time, flight, class, and fare of your selected flight.

Once confirmed, enter the passenger information and click “Confirmation of your application”.

The screen will switch to the “Confirmation of your application” screen. Please check your reservation details again.

After that, click “Apply” to complete the application.

Quote Approval

Once your application is complete, two emails will be sent to the email address you entered in your passenger information.

We are very sorry, but the email will be in Japanese. Please use translation tools if necessary.

Title1 :【BORDER】航空券申込受付のご案内(※ご予約確定はしておりません)

[BORDER] Information on accepting flight ticket applications (※Reservations are not confirmed)

 

Title2:【BORDER】航空券予約完了のご案内

[BORDER] Flight ticket reservation completion notice

Click on the “お支払いについて(Payment)” URL in this email and you will be redirected to the estimate screen.

Finally, click the “Payment” button to complete your order.

(*If you use a business trip request of BORDER, you can make the payment after creating and approving the business trip request.)

What happens after you complete your order and how to redeem your ticket

Once your order is completed, an email will be sent to the email address you entered containing the information necessary to retrieve your e-ticket.

Title3:【BORDER】Eチケット発券完了のご案内

[BORDER] Notification of completion of e-ticket issuance

Take out the E-ticket based on the information written in the mail 3.

Please see below for instructions on how to retrieve your e-ticket.

 

 

Points to note when confirming your reservation

After receiving the e-ticket issuance completion email, please search for your reservation on the airline's website to select your seat and obtain an e-ticket. If you are unable to reserve a seat, please check at the airport on the day of your reservation (self-service check-in machine or check-in counter).

In order to access your flight ticket information from each airline’s reservation page, you will generally need the following information.

  • Passenger name
  • Boarding date
  • Flight number
  • Reservation number

Please note that the passenger name may be written in katakana or alphabet (Roman letters) differently depending on the airline.

AirlinesHow to search for passenger name
・Japan Airlines (JAL)
・All Nippon Airways (ANA)
・Skymark (SKY)
・Air Do (ADO)
・Solaseed Air (SNA)
・Star Flyer (SFJ)
Please enter the same name in English as in your passport.

Each airline reservation confirmation page

Confirm your reservation from each airline’s official website. Please click on the section you would like to view.

Japan Airlines (JAL)

All Nippon Airways (ANA)

Skymark (SKY)

Air Do (ADO)

Solaseed Air (SNA)

Star Flyer (SFJ)

Japan Airlines (JAL)

STEP1. Confirm your reservation from the official website

Official site:https://www.jal.co.jp/jp/en/?city=TYO

Reservation confirmation page:https://booking.jal.co.jp/jl/dom-pbkg/manage-booking

※If you are a member of JAL Mileage Bank, please search for “Non-JMB member” since your mileage number is not linked to your initial reservation confirmation.

STEP 2. Select your seat from the reservation confirmation page

Even if the reservation is completed, the seat is still unassigned. Let’s reserve a seat.

reference:https://www.jal.co.jp/jp/en/dom/reservation/seat-selection/

▼How to select

After opening your reservation screen on the reservation confirmation page,

Click on seat selection in the flight information and select your desired seat.

STEP3. Register your mileage number

If you are a JAL Mileage Bank member, you can link your JMB number. Please register your JMB number yourself. After registration, you can check your flight information from your JAL Mileage Bank My Page.

▼How to register

After opening your reservation screen on the reservation confirmation page, click the [Change customer information] button in the customer information field. Select an airline from the dropdown, enter your customer number, and click the [Change] button.

reference:https://faq-en.jal.co.jp/app/answers/detail/a_id/28478/kw/JMB/c/217

All Nippon Airways (ANA)

STEP1. Confirm your reservation from the official website

Official site:https://www.ana.co.jp/en/jp/

※If you are a member of ANA Mileage club, please search for “Non-members” since your mileage number is not linked to your initial reservation confirmation.

STEP 2. Select your seat from the reservation confirmation page

Even if the reservation is completed, the seat is still unassigned. Let’s reserve a seat.

reference:https://www.ana.co.jp/en/jp/guide/prepare/asr/domestic/

▼How to select

After opening your reservation screen on the reservation confirmation page, open the [Flight Information] tab.Click Seat Reservation and select your desired seat.

STEP3. Register your mileage number

If you are an ANA Mileage Club member, you can link your mileage number. Please register your mileage number yourself. After registering, you can check your flight information from your ANA Mileage Club My Page.

▼How to register

After opening your reservation screen on the reservation confirmation page, open the [Passenger Information] tab.

Click on Mileage Number Registration and enter your mileage number.

reference:https://ana-support.my.site.com/jajp/s/article/answers3722ja

Skymark (SKY)

STEP1. Confirm your reservation from the official website

Official site:https://www.skymark.co.jp/en/

Reservation confirmation page:https://www.res.skymark.co.jp/reserve2/?m=confirm&language=en

STEP 2. Select your seat from the reservation confirmation page

Even if the reservation is completed, the seat is still unassigned. Let’s reserve a seat.

reference:https://www.skymark.co.jp/en/reservation/seat.html

Air Do (ADO)

STEP1. Confirm your reservation from the official website

Official site:https://www.airdo.jp/en/

Reservation confirmation page:https://www.airdo.jp/ap/rsv/reservation/search.html?adol=ja&adom=0&adob=0

STEP 2. Select your seat from the reservation confirmation page

Even if the reservation is completed, the seat is still unassigned. Let’s reserve a seat.

reference:

Solaseed Air (SNA)

STEP1. Confirm your reservation from the official website

Official site:https://www.solaseedair.jp/en/

STEP 2. Select your seat from the reservation confirmation page

Even if the reservation is completed, the seat is still unassigned. Let’s reserve a seat.

reference:https://www.solaseedair.jp/en/reservation/beginner/service.html

Star Flyer (SFJ)

STEP1. Confirm your reservation from the official website

Official site:https://www.starflyer.jp/en/

Reservation confirmation page:https://rsv.starflyer.jp/rsv_p/aln_web/BERetrieve.do?lang=en

STEP 2. Select your seat from the reservation confirmation page

Even if the reservation is completed, the seat is still unassigned. Let’s reserve a seat.

reference:https://www.starflyer.jp/en/reservation/ticketing/seatassign.html

Check-in/boarding domestic airline

Please use the link below to check the boarding procedures for your airline and complete the check-in procedures.

Check-in is until 20 minutes before the scheduled departure time. Please check each airline’s website for details.

Information page for each airline’s boarding procedures

Japan Airlines (JAL)

All Nippon Airways (ANA)

Skymark (SKY)

Air Do (ADO)

Solaseed Air (SNA) 

Star Flyer (SFJ)

Changes and Cancellations

Customers before placing a quote order

If you do not place your order by the deadline on the quotation, your order will be automatically cancelled.
Please make a reservation again from the reservation search.

Customers after placing a quote order

During our business hours

Please request any changes or cancellations on the quotation.

 

Outside our business hours

Outside BORDER business hours, please follow the instructions below.

Please note that for air tickets booked through a travel agency, the airline cannot complete the cancellation process, so when contacting the airline, please only inform them of your wish to cancel or change your ticket.

Please see below for details on how to cancel or change your ticket.

[Search and book by yourself]Cancellations and changes outside of business hours

 

 

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